Purchasing Info.
Before placing your order, please read the product description carefully - We want you to be totally happy with whatever you purchase, and go to great lengths to provide accurate descriptions and measurements. Please keep in mind that most of our items are vintage, used, or curated, and have certain 'worn & loved' characteristics such as holes, rips, fading and general wear & tear. We think these things make the pieces even better- HELLO! However, if you have any questions about the condition of an item that weren't mentioned in the listing, please feel free to message us prior to purchase and we will be happy to help!
SHIPPING
Orders are generally processed and shipped within 5-9 business days (Monday through Friday). As a rule we cannot cancel shipped orders, but if you have made a mistake with your order, feel free to email us immediately after placing your order and we will help accommodate you as best as we can.
Ground
$5 flat rate/$2 per additional item
(within the lower 48 U.S. states)
RETURNS
All items are final sale and we do not accept returns. Due to the tricky nature of selling vintage online, we spend a great deal of time photographing the pieces to look as they truly are in real life, on top of providing detailed measurements for our customers to check and compare with their own clothing.
We do not accept returns, exchanges, or cancellations.
Please contact us however if you have any problems with your order.
In an extreme case where an exception is made to this policy, the customer will be offered a store credit, and is responsible for return shipping. If an item is returned, it must be shipped back to us within 14 business days upon receiving your order. Anything returned after 14 business days will be denied. If the return is denied, you will be responsible to call and pay for the shipping back to you. If for any reason your order needs to be cancelled after having already been packaged, we charge a 15% cancellation fee.
Should you have any questions, please get in touch with us.
riotbabeshop@gmail.com
If your package gets returned to us by the post office:
We are a small business and if for any reason your package gets returned to us by the post office, you will be responsible for payment of re-shipment (sorry babes!). Should this happen, we will alert you of your returned package and require re-payment for a new shipping label. Once we receive payment, we will promptly reship your package.